Service Design
Discipline fundamentals, service analysis, conceptualization, and definition, implementation using diverse strategies, and a global overview of the field with growth opportunities.
See certificateHello, I’m Raquel Espinoza
I’ve been working as a designer since 2011. On that journey, I performed in different areas and successfully developed solutions for digital and print media.
As designers, we influence important decisions in people’s lives. Being aware of that responsibility awoken my interest in working in user experience. Today, my goal is to make a positive impact through design. Let's do it together!
Why "Lamb of Thornes"? Well, that's basically the meaning of my name. ("Raquel" means "God's ewe" and "Espinoza" means "Thorny").
Bachelor’s Degree
Technical Degree
Diploma Art Course
I have taken courses at IDEO U and the Interaction Design Foundation to further develop my skills in UX.
These are the courses I’ve completed so far:
Service Design
Discipline fundamentals, service analysis, conceptualization, and definition, implementation using diverse strategies, and a global overview of the field with growth opportunities.
See certificateHuman-Centered Service Design
The craft of tying together human, digital, and physical interactions over time to create a truly differentiated experience.
See certificateUser Experience: The Beginner’s Guide
Thorough understanding of the various design principles that come together to create a user’s experience.
See certificateGestalt Psychology and Web Design
How to apply Gestalt psychology theory of mind to web design.
See certificateDesigning a Business
Combining traditional business strategy with design thinking to make a business desirable for customers, financially viable for stakeholders, and feasible to build.
See certificateHello Design Thinking
Introduction to the concepts of the design thinking process, a tried-and-tested approach to creative problem solving.
See certificateUser Research: Methods & Best Practices
Essential qualitative research methods to put into practice in design work.
See certificateWeb Design for Usability
Principles of user-centered design and how they improve usability.
See certificateAs a user experience designer, I focused on understanding problems and generating possibilities by conducting user research, analyzing data, and seeking inspiration. This guides my team and I towards the creation of value for our users and clients.
I go through an iterative process where I translate ideas into tangible prototypes with varying levels of fidelity. This allows us to test and refine them to arrive at the final iteration of a service, product, or overall user experience.
This is the story of how we helped peruvian car owners to protect what they value.
View case studyThis is how we helped insurance distributors to easily sell their products online.
View case studyThis is how we acknowledged Peruvian entrepreneurs efforts beyond money.
View case studyThis is how we strengthen customer and employee wellness while elevating the health of businesses.
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